swaping tickets.......

[Rwylin]

Hi.
Two friends of mine have emailed about getting one ticket swaped to another person...... but we havent had any email or word back.......
All the money has swaped hands were just waiting on an email from confuzzled so my other friend (the one who is getting the ticket) can send his details over before reg closes (i know thats still a long way off tho)

[Washu]

Hi Rwylin

Did the persons in question email registration@confuzzled.org.uk ? They should of received back a ticket number regarding the matter in question. I'll pass this on however to the reg team so this will be chased.

Washu

[Tungro]

Hi there,

I went through all tickets last night, so if you haven't heard anything it may well be that we haven't received your ticket. Can you please confirm that:

* you emailed registration@confuzzled.org.uk
* you received back an automated response from the system acknowledging your email, and with a ticket number on it

If you could supply the ticket number that'd be great, so I can track down the status of it. If you didn't receive the automated email, then we'll have to investigate why your emails aren't reaching us.

Kind regards,

Tungro
(Head of Registration)

[Rwylin]

[Ticket#2012032610000048] [ConFuzzled 2012] Email Receipt‏   thats the ticket number of the email we sent........

[Tungro]

Hi,

All that ticket reference gives me is a ticket with someone saying "Hi, this is my address"... I have no idea what this is about :/

-T

[Rwylin]

thats all that was asked for in the origonal email that my friend receved.... the old ticket was in the name of alex nichelson and it needs to be swaped over to the email and stuff of the person from the ticket that was sent and is listed above.
is it still possable to do so?

[lamar]

Er... Do registrations have to be transferred before the close of registration? Because that was not declared anywhere.

[Tungro]

Hi Lamar,

I'd like to point you to our announcement about registration closing, a link which is here: http://forum.confuzzled.org.uk/index.php?topic=1781.0
In the announcement, please note the following:

At this point in time, we will also lock down the ability to amend your registration.

This does include transferring your registration. The reason for this is because at that point in time, we need to submit the final details to the venue. Therefore I'm sorry, any transfers of registration would also need to be completed by then.

I hope that helps, if there's anything else I can help with, please let me know!

Kind regards,

-Tungro

[Rwylin]

my friend has sent another email regarding this matter as we havent had a reply from the first   the ticket number is [Ticket#2012032210000046]    we want to try and get this sorted asap........    esp as reg closes this month.....

[Rwylin]

Ticket is now sorted...... THANK YOU!!!!!!!!!!!!!!!!!!