The staff at the Hinckley Isle were fantastic, beyond what i had expected. I'm sad to move onto a Hilton, but the needs of the con must. I had read somewhere that a few of them may pop up at CFz2014 to say hello, if that's' so it would be fantastic! They were so accommodating, putting up with the absolutely random toss from us (which included giving a bird sugar cubes for his shiny teapot!)